Visual Tonic collects only the information needed to run the studio and deliver services to clients. That includes things like your name, email address, and basic contact details. We don’t sell your personal information, and we don’t do anything shady with it.
Some data is shared with trusted third-party services that help run the business – like analytics and contact tools. We take reasonable steps to keep your information secure, and you can contact us at any time if you want to access, update, or delete your data.
When you interact with visualtonic.com.au, we may collect the following information depending on how you engage with the site:
We use what we collect to run the studio and give you a good experience. Specifically:
To respond to your enquiries and deliver the services you’ve engaged us for. To manage ongoing client projects and maintenance plans. To improve the site based on how people use it. To detect and prevent misuse of the site or our contact channels.
We don’t sell your data. We don’t rent it out. We don’t hand it to anyone for their own marketing purposes.
We only share your information with third parties who help run the business. Right now that includes:
Google Analytics – which receives anonymised usage data about how the site is used. Email and project management tools – used to manage client communication and project delivery. Payment processors – if you purchase a maintenance plan, payments are handled securely by third-party providers. We do not store or process card details on our servers.
If we add other tools that process your data, we’ll update this policy.
Cookies are small files stored on your device that help websites work properly and understand how they’re being used.
You can control or delete cookies through your browser settings. Blocking certain cookies may affect how the site works for you.
Depending on where you are, you may have the right to access the personal information we hold about you, request corrections to it, request deletion of it, and withdraw consent for things like marketing emails.
If you’re in Australia, your rights are covered under the Australian Privacy Act 1988. To exercise any of these rights, just email us at zoe@visualtonic.com.au. We’ll respond as quickly as we can.
